{"id":502286,"date":"2018-04-14T22:22:18","date_gmt":"2018-04-14T20:22:18","guid":{"rendered":"http:\/\/www.nieuws.marketing\/strategie_nieuws\/?p=502286"},"modified":"2018-04-14T23:27:28","modified_gmt":"2018-04-14T21:27:28","slug":"event-customer-service-van-journey-naar-experience-event","status":"publish","type":"post","link":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/event-customer-service-van-journey-naar-experience-event\/","title":{"rendered":"[Event] Customer service; Van journey naar experience #event"},"content":{"rendered":"

\"\"<\/p>\n

Hoe zorg je als customer service professional voor de ideale klantbeleving? Bestaat er zoiets als de ideale customer experience? En wat wordt in 2018 eigenlijk verstaan onder klantbeleving?<\/em><\/p>\n

Het congres<\/h2>\n

Op deze en andere vragen krijg je antwoord tijdens het Nationaal Customer Contact Congres, het grootste Customer Contact Congres van Nederland met in 2017 meer dan 300 deelnemers.\u00a0De 22ste editie vindt plaats in Utrecht op donderdag 17 mei 2018.<\/p>\n

Diverse interessante sprekers zoals Christian Kromme<\/a> en Sydney Brouwer<\/a> zullen hun visie op en ervaring met customer experience delen.Ook zal Jeroen Dekker<\/a>, head of product and Marketing AcceptEasyzijn kennis delen over hoe je het betaalproces onderdeel laat zijn van je omnichannelstrategie.<\/p>\n

<\/u>Bekijk alle sprekers<\/a><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

...<\/p>\n","protected":false},"author":25,"featured_media":502287,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5669],"tags":[],"class_list":["post-502286","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-eventsnetwerken"],"_links":{"self":[{"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/posts\/502286","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/comments?post=502286"}],"version-history":[{"count":0,"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/posts\/502286\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/media\/502287"}],"wp:attachment":[{"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/media?parent=502286"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/categories?post=502286"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/tags?post=502286"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}