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The EIB<\/strong>, the European Union\u2019s bank, is seeking to recruit for its Personnel, Corporate Services Directorate \u2013 Quality, Management Support and Systems Department (QMS) \u2013 Management Support Unit<\/strong>, at its headquarters in Luxembourg, a:<\/em><\/p>\n Communication Officer (Personnel) The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance. Operating Network<\/strong><\/em> External contacts: external consultants.<\/em><\/p>\n Accountabilities<\/strong><\/em> Qualifications<\/strong><\/em> Competencies<\/strong><\/em> (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank\u2019s working languages<\/em><\/p>\n Deadline for applications: 2nd of July 2017. Interviews will be held on 24th-25th July<\/strong>.<\/em><\/p>\n We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability.<\/em><\/p>\n
\n<\/strong>This is a full-time position at grade 4\/5<\/em>
\nThe term of this contract will be 4 years<\/em><\/p>\n
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\nPurpose<\/strong><\/em>
\nTo contribute to the delivery of Personnel\u2019s key internal communication projects, tools and tasks, to ensure colleagues are adequately informed and engaged. Liaise with colleagues from across the organisation to ensure a smooth implementation of Personnel\u2019s internal communication tools and capture feedback to continuously improve services delivered<\/em><\/p>\n
\nS\/he works under the supervision of the Personnel communication Team leader and reports directly to the Head of Unit.<\/em>
\nInternal contacts: close collaboration with all Divisions and Units of the Personnel Directorate regular contacts with the Internal Communication Unit and the IT Department and with the other Directorates across the Bank.<\/em><\/p>\n
\n\u2022 Contribute to the implementation of Personnel\u2019s communication strategy for the Personnel, Corporate Services Directorate;<\/em>
\n\u2022 Develop and implement communication policies, procedures, tools and activities about Personnel\u2019s initiatives and activities, to maintain a good level of awareness about HR activities\/projects both within the Personnel, Corporate Services Directorate and the Bank as a whole;<\/em>
\n\u2022 Plan, coordinate and carry out communication projects for Personnel, including defining related budgets as appropriate;<\/em>
\n\u2022 Write Personnel intranet news stories and communicate with staff through the online forum;<\/em>
\n\u2022 Provide content, design and support the implementation of Personnel\u2019s communication tools (newsletters, Team briefings, PowerPoint presentations);<\/em>
\n\u2022 Draft material (speaking points, Town hall presentations, etc.) as needed<\/em>
\n\u2022 Review written HR related communication material for distribution within the Personnel, Corporate Services Directorate and the rest of the Bank (e.g. articles for Intranet, guides\/brochures\/handbooks, etc.);<\/em>
\n\u2022 Prepare and execute annual staff survey and communicate results accordingly to the Personnel, Corporate Services Directorate and to the rest of the Bank;<\/em>
\n\u2022 Provide advice to colleagues across the Personnel, Corporate Services Directorate in the field of communication i.e. about best practices, policies and tools.<\/em><\/p>\n
\n\u2022 University degree majoring ideally in (Internal) Communication, Marketing, Public Relations, Journalism;<\/em>
\n\u2022 At least 3 years of professional experience as a communication professional ideally in a multicultural environment;<\/em>
\n\u2022 Good understanding of the different concepts of internal communication, change communication and staff engagement;<\/em>
\n\u2022 Extensive experience in writing and implementing communication plans, including the management and implementation of projects;<\/em>
\n\u2022 Extensive experience in production, editing, design and publishing of online and offline content;<\/em>
\n\u2022 Experience in designing and implementing internal communication campaigns;<\/em>
\n\u2022 Experience in writing keynote speeches, online newsletters and intranet articles in English<\/em>
\n\u2022 Experience in measuring the effectiveness of communication activities and follow-up to support continuous improvement;<\/em>
\n\u2022 Knowledge and understanding of the operational framework of the Bank, its activities, its organisation and its strategic objectives<\/em>
\n\u2022 Experience within a human resources environment would be considered an asset;<\/em>
\n\u2022 Proficiency in the standard MS Office tools, particularly creating and designing compelling PowerPoint presentations; including knowledge of other software (e.g. Photoshop)<\/em>
\n\u2022 Excellent knowledge of English (principal working language for this post) is a must including strong English written skills, and some knowledge of French (*)<\/em><\/p>\n
\n\u2022 Achievement Drive<\/strong>: Continually keeps an eye on performance, focusing on improving it, showing drive and determination to meet short and long-term goals.<\/em>
\n\u2022 Change Orientation<\/strong>: Adapts to differences and changes in the environment; takes a flexible approach to reach outcomes.<\/em>
\n\u2022 Collaboration<\/strong>: Works cooperatively as part of a team; works collaboratively with peers across organisational boundaries based on a genuine interest in and an accurate understanding of others and their individual perspectives and concerns.<\/em>
\n\u2022 Organisational Commitment<\/strong>: Is willing to commit to an organisation whose mission is to support Europe and is open to diversity, and to align her\/his own behaviour with the organisation\u2019s needs and intrinsic values, acting with integrity in ways that promote the organisation\u2019s mission, policies and rules.<\/em><\/p>\n