{"id":414776,"date":"2016-09-15T20:02:05","date_gmt":"2016-09-15T18:02:05","guid":{"rendered":"http:\/\/www.nieuws.marketing\/strategie_nieuws\/?p=414776"},"modified":"2016-09-15T22:27:53","modified_gmt":"2016-09-15T20:27:53","slug":"twitter-komt-met-nieuwe-zakelijke-opties-voor-customer-support","status":"publish","type":"post","link":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/twitter-komt-met-nieuwe-zakelijke-opties-voor-customer-support\/","title":{"rendered":"Twitter komt met nieuwe zakelijke opties voor customer support"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-414778 aligncenter\" src=\"http:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-content\/uploadsnieuwssocial\/2016\/09\/Untitled-1.jpg\" alt=\"untitled-1\" width=\"1400\" height=\"1245\" title=\"\" srcset=\"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-content\/uploadsnieuwssocial\/2016\/09\/Untitled-1.jpg 1400w, https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-content\/uploadsnieuwssocial\/2016\/09\/Untitled-1-300x267.jpg 300w, https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-content\/uploadsnieuwssocial\/2016\/09\/Untitled-1-520x462.jpg 520w, https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-content\/uploadsnieuwssocial\/2016\/09\/Untitled-1-250x222.jpg 250w, https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-content\/uploadsnieuwssocial\/2016\/09\/Untitled-1-700x623.jpg 700w, https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-content\/uploadsnieuwssocial\/2016\/09\/Untitled-1-768x683.jpg 768w, https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-content\/uploadsnieuwssocial\/2016\/09\/Untitled-1-1024x911.jpg 1024w\" sizes=\"auto, (max-width: 1400px) 100vw, 1400px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Twitter is voor twittercare nog steeds een serieus servicekanaal. Het is snel, direct en je kunt de klacht uit de openheid halen en overgaan naar DM. Twitter lanceert op 15 september 2016 nieuwe opties voor customer support.<\/p>\n<blockquote><p>Today we\u2019re excited to announce new features to help users find and get help from businesses that provide support on Twitter. These complement <a href=\"https:\/\/blog.twitter.com\/2016\/making-customer-service-even-better-on-twitter\" target=\"_blank\" rel=\"noopener\">previously announced<\/a> improvements for customer service, which focused on features for businesses in Tweets and Direct Messages. These new features enable businesses to tell users they provide help on Twitter, indicate when they\u2019re most active, and ensure people know they have the option to send them a Direct Message.<\/p><\/blockquote>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-414779 aligncenter\" src=\"http:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-content\/uploadsnieuwssocial\/2016\/09\/aooc.png\" alt=\"aooc\" width=\"1120\" height=\"592\" title=\"\" srcset=\"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-content\/uploadsnieuwssocial\/2016\/09\/aooc.png 1120w, https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-content\/uploadsnieuwssocial\/2016\/09\/aooc-300x159.png 300w, https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-content\/uploadsnieuwssocial\/2016\/09\/aooc-520x275.png 520w, https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-content\/uploadsnieuwssocial\/2016\/09\/aooc-250x132.png 250w, https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-content\/uploadsnieuwssocial\/2016\/09\/aooc-700x370.png 700w, https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-content\/uploadsnieuwssocial\/2016\/09\/aooc-768x406.png 768w, https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-content\/uploadsnieuwssocial\/2016\/09\/aooc-1024x541.png 1024w\" sizes=\"auto, (max-width: 1120px) 100vw, 1120px\" \/><\/p>\n<h1>Opties<\/h1>\n<p>Nu kunnen organisaties via een <a href=\"https:\/\/dashboard.twitter.com\/i\/settings\/support\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\">speciale pagina achter hun account<\/span><\/a> onder andere aangeven:<\/p>\n<ul>\n<li>Dat ze support verlenen via Twitter.<\/li>\n<li>Ze kunnen DM berichten van iedereen ontvangen, deze optie moet actief zijn. Opvallend is dat deze optie ook onlangs bij de Facebook Messenger is toegevoegd.<\/li>\n<li>Organisaties kunnen aangeven op welke tijden zij support verlenen.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#46;&#46;&#46;<\/p>\n","protected":false},"author":2,"featured_media":414778,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[338],"tags":[],"class_list":["post-414776","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nieuws-tool-ai-business-marketing-ai-modellen"],"_links":{"self":[{"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/posts\/414776","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/comments?post=414776"}],"version-history":[{"count":0,"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/posts\/414776\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/media\/414778"}],"wp:attachment":[{"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/media?parent=414776"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/categories?post=414776"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/tags?post=414776"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}