{"id":39198,"date":"2012-06-11T08:08:27","date_gmt":"2012-06-11T06:08:27","guid":{"rendered":"http:\/\/www.socialmediasocialmedia.nl\/strategie\/nieuws\/tools\/events\/workshops\/training\/hr\/media\/?p=39198"},"modified":"2012-06-11T09:53:47","modified_gmt":"2012-06-11T07:53:47","slug":"8-feiten-over-social-customers-86-heeft-weleens-social-media-gebruikt-voor-service","status":"publish","type":"post","link":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/8-feiten-over-social-customers-86-heeft-weleens-social-media-gebruikt-voor-service\/","title":{"rendered":"8 feiten over social customers; 86% heeft weleens social media gebruikt voor service"},"content":{"rendered":"<p><a href=\"http:\/\/www.socialmediasocialmedia.nl\/strategie\/nieuws\/tools\/events\/workshops\/training\/hr\/media\/2012\/06\/11\/8-feiten-over-social-customers-86-heeft-weleens-social-media-gebruikt-voor-service\/kopsocialcustomer\/\" rel=\"attachment wp-att-39199 noopener\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-medium wp-image-39199\" title=\"kopsocialcustomer\" src=\"http:\/\/www.socialmediasocialmedia.nl\/strategie\/nieuws\/tools\/events\/workshops\/training\/hr\/media\/wp-content\/uploadsnieuwssocial\/2012\/06\/kopsocialcustomer-465x341.jpg\" alt=\"\" width=\"465\" height=\"341\"><\/a><strong>Digitale kanalen maken service en dus ook de klant en gebruiker anders. En dan vooral het gebruik en het contact tussen organisatie en klant-gebruiker. Het gebruik van de telefoon is nog voor het middel\u00a0e-mail en chat het meest\u00a0populair.<\/strong><\/p>\n<p>67% zou geen zaken willen doen met een organisatie die niet via sociale media service verleent. Meer feiten:<\/p>\n<p><!--more--><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"http:\/\/www.socialmediasocialmedia.nl\/strategie\/nieuws\/tools\/events\/workshops\/training\/hr\/media\/2012\/06\/11\/8-feiten-over-social-customers-86-heeft-weleens-social-media-gebruikt-voor-service\/socialcustomervwmajm_c\/\" rel=\"attachment wp-att-39204 noopener\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft  wp-image-39204\" title=\"socialcustomerVWmAJM_c\" src=\"http:\/\/www.socialmediasocialmedia.nl\/strategie\/nieuws\/tools\/events\/workshops\/training\/hr\/media\/wp-content\/uploadsnieuwssocial\/2012\/06\/socialcustomerVWmAJM_c.jpg\" alt=\"\" width=\"465\" height=\"1300\"><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#46;&#46;&#46;<\/p>\n","protected":false},"author":2,"featured_media":39199,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[3213,12,21],"class_list":["post-39198","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-algemeen-nieuws","tag-customer","tag-social","tag-trend"],"_links":{"self":[{"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/posts\/39198","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/comments?post=39198"}],"version-history":[{"count":0,"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/posts\/39198\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/media\/39199"}],"wp:attachment":[{"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/media?parent=39198"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/categories?post=39198"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/tags?post=39198"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}