{"id":376923,"date":"2016-03-18T19:43:48","date_gmt":"2016-03-18T18:43:48","guid":{"rendered":"http:\/\/www.socialmediasocialmedia.nl\/strategie_nieuws\/?p=376923"},"modified":"2016-03-18T19:45:04","modified_gmt":"2016-03-18T18:45:04","slug":"video-customer-care-met-klm-social-media-minute-van-klm","status":"publish","type":"post","link":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/video-customer-care-met-klm-social-media-minute-van-klm\/","title":{"rendered":"[Video] Customer Care met KLM: Social Media Minute van KLM"},"content":{"rendered":"<div class=\"field field-name-field-inleiding field-type-text-long field-label-hidden\">\n<div class=\"field-items\">\n<div class=\"field-item even\">\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-376924 aligncenter\" src=\"http:\/\/www.socialmediasocialmedia.nl\/strategie_nieuws\/wp-content\/uploadsnieuwssocial\/2016\/03\/IMG_8864-600x402.jpg\" alt=\"IMG_8864-600x402\" width=\"600\" height=\"402\" srcset=\"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-content\/uploadsnieuwssocial\/2016\/03\/IMG_8864-600x402.jpg 600w, https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-content\/uploadsnieuwssocial\/2016\/03\/IMG_8864-600x402-300x201.jpg 300w, https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-content\/uploadsnieuwssocial\/2016\/03\/IMG_8864-600x402-520x348.jpg 520w, https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-content\/uploadsnieuwssocial\/2016\/03\/IMG_8864-600x402-250x168.jpg 250w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>De KLM een aantal &#8220;spectaculaire launches&#8221; op social media bekend maken. Dat meldt de Social Media Hub manager Gert Wim ter Haar.\u00a0Wat deze launches zijn houdt hij\u00a0nog even geheim.<\/p>\n<h2>De kanalen<\/h2>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"field field-name-body field-type-text-with-summary field-label-hidden\">\n<div class=\"field-items\">\n<div class=\"field-item even\">\n<p>Ter Haar legt uit hoe sociale media in hoog tempo de wereld van interactie met klanten veranderen. De sociale media-kanalen worden internationaal steeds meer ingezet voor persoonlijke en directe communicatie met klanten.<\/p>\n<h2>Facebook<\/h2>\n<p>Facebook is voor de maatschappij nog steeds het nummer 1\u00a0social media-kanaal. Op 2 staat Twitter. Vooral de messenger-functie van Facebook wordt steeds vaker gebruikt, internationaal is China het land waar KLM steeds actiever wordt met social media via WeChat.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"video-container\"><iframe loading=\"lazy\" title=\"The Future of Customer Care with KLM: Social Media Minute\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/qiCHvAY3zIA?feature=oembed&#038;wmode=opaque\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n","protected":false},"excerpt":{"rendered":"<p>&#46;&#46;&#46;<\/p>\n","protected":false},"author":25,"featured_media":376924,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3758],"tags":[232,1388],"class_list":["post-376923","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-contentmarketing-online-digital-marketing-nieuws","tag-campagne","tag-klm"],"_links":{"self":[{"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/posts\/376923","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/comments?post=376923"}],"version-history":[{"count":0,"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/posts\/376923\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/media\/376924"}],"wp:attachment":[{"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/media?parent=376923"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/categories?post=376923"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.nieuws.marketing\/strategie_nieuws\/wp-json\/wp\/v2\/tags?post=376923"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}