[Vacature] Customer Care Coordinator te Rotterdam
Administrate and coordinate global product-line operations for international clients
- Respond to and maintain records of client enquiries regarding the inspection and laboratory services capabilities, service offers and the progress of work.
- Analyze and cross-check data.
- Finalize and issue reports where necessary to satisfy client requests.
- Generate invoices.
- Support management in developing client relationships and fulfilling contractual requirements.
- Reporting to Customer Care Supervisor
Functie-eisen
- Experience in delivering services to clients, preferably in a technical or commercial work environment.
- Computer skills: Proficient in MS Office (Word, Excel, Powerpoint, Outlook), Internet.
- Language skills: Fluent English, knowledge of the Dutch language is an advantage
- Able to organize activities to process jobs quickly and accurately
- Good communication, negotiation and interpersonal skills
- Adaptable and flexible in responding to changing priorities and workloads
- Initiative and independent attitude
- Precise and conscientious
- Able to work under pressure and to manage stress
Bedrijfsprofiel
Our client is an international inspection, testing and certification company. Reageren? Klik hier!
